GDPR Compliance
Our Commitment to Data Protection
Pure-lynx is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we comply with these regulations and your rights under GDPR.
Legal Basis for Processing
We process your personal data under the following legal bases:
Contractual Necessity: When you engage our services, we process your data to fulfil our contractual obligations to you, including providing benefit and pension application assistance.
Legitimate Interests: We may process your data where necessary for our legitimate business interests, such as improving our services, maintaining our website, and communicating with clients, provided these interests do not override your fundamental rights and freedoms.
Consent: In certain circumstances, we process your data based on your explicit consent, which you can withdraw at any time.
Legal Obligation: We may process your data to comply with legal and regulatory requirements.
Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure: In certain circumstances, you can request that we delete your personal data.
Right to Restriction: You can request that we restrict the processing of your personal data in certain situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain circumstances.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.
How to Exercise Your Rights
If you wish to exercise any of your GDPR rights, please contact us using the details provided on our contact page. We will respond to your request within one month of receipt. In some cases, we may extend this period by a further two months where necessary, taking into account the complexity and number of requests.
We may need to verify your identity before processing your request to ensure the security of your personal data.
Data Protection Officer
For any questions or concerns regarding our data protection practices or to exercise your GDPR rights, you can contact our data protection team using the contact information provided on our contact page.
Data Transfers
We do not transfer your personal data outside the United Kingdom or European Economic Area. Should this change in the future, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. These measures include encryption, access controls, regular security assessments, and staff training on data protection.
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection, if you believe we have not handled your personal data in accordance with GDPR. You can contact the ICO through their website at ico.org.uk.
Updates to This Notice
We may update this GDPR compliance notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.